What makes great garages great? Abbotsley customer need to be able to rely on high quality repairs for their car repairs. The problem can be that for someone that does not work in the industry, one garage can look much like another. It can be hard to know what makes garages great. Abbotsley customers could find themselves hostage to whatever price is quoted to them, using technical explanations that do not make sense and making them feel like they have no choice but to pay a high bill.
How can Abbotsley customers identify great garages in the local area that they can trust for a good quality job at reasonable prices? We think that these five suggestions are a way to identify great garages.
1) Great garages should be fully equipped.
Garages need to have the equipment to do a good job. This means investing in high quality tools and systems. With modern cars, this includes computer diagnostic software since many cars have their own problem solving systems. Modern garages need to be able to interact with this to provide the right solutions without needing to explore every part of the engine, increasing the final cost for the customer.
2) Great garages should be able to offer a range of repairs.
Some garages offer tyres, others offer clutches and mechanical parts. You need to choose a garage that offers everything. This should include a full range of mechanical repairs, as well as electrical repairs and cosmetic work. This avoids complex situations where a garage can only do part of the work, or where they attempt work at which they are not experienced.
3) Great garages should be registered to provide MOTs.
Similar to the range of repairs, great garages should be registered for MOTs. There are two reasons for this. Firstly, to be registered means that the garage has already met strenuous quality assessments. For example, they must have a fully equipped garage and also highly trained, competent staff. This gives a benchmark for their other services. Also, it means that there is no need to change garages for the MOT, creating complex problems in the case of an MOT failure.
4) Great garages should have mechanics who can clearly explain any repair work that they recommend.
If the garage team cannot explain the repairs clearly, then you cannot be confident that you are paying for something you need.
5) Great garages should have transparent pricing arrangements.
You should be able to understand the final cost on the bill. How much was parts? How much was labour? What exactly are you paying for? Great garages should always make this clear to the customer.
At Rayments Garage, we are confident that we meet this list of qualifications. We are the best choice of great garages in the Abbotsley area. Whatever work you need on your vehicle, whether that is a service, an MOT or a repair, we are available to help. For more information, contact us using the details on the website. A member of our team will be happy to answer your query or book you an appointment.